The customer only needs to package the product in the padded packaging and outer box. Reverse It: This is a useful service for companies that need to move goods between premises on a regular basis. In a nutshell, Reverse It allows for delivery and collection in one action. This saves both the retailer and the customer time and hassle. ContrackPak: ContrackPak is a great service for companies that need to manage the secure delivery and processing of contracts.
After delivery, the DPD driver will also make sure they get a signature. The driver will check the ID and give access to funds within the same transaction. Offshore deliveries are two days as standard. There are options for next day delivery and before midday deliveries. This is only available in some locations. Effective tracking of shipping and deliveries is vital. DPD has a number of excellent delivery tracking options. This includes an award-winning one-hour notification service, Predict.
Predict: Consumers that use Predict get a one-hour window for delivery or collection. This is arranged via SMS or email. Consumers benefit from not having to wait at home all day.
DPD benefits from increased customer loyalty, and better service provision. Consumers can track their package on a real-time map using the Follow My Parcel tool. Right down to the final 15 minutes before it arrives. If the consumer needs to reschedule delivery they can choose from the following options:. Precise: Precise is one of the newest innovations from DPD. It allows consumers to nominate a one hour delivery time of their choice. The customer gets all the benefits of tracking the delivery that we mentioned above.
They also get the option to book up to 7 days in advance between 11 am and 5 pm. This service is offered to consumers via Follow My Parcel. Track It: This delivery tracking service from DPD allows consumers to track up to 30 packages at once. Enter the parcel numbers into the search function to track their progress. It focuses on shipping express parcels for SMEs. Type in the reference into the tracking tool to check on progress.
DPD Pickup: To deliver a flexible and efficient customer service, shipping providers need to provide convenient pickup points. This includes Doddle sites at some of the major railway stations, nationwide. DPD has also established 2, shops across the UK. And only ten minutes walk from anywhere in central London. They also partner with Rowlands and Numark pharmacies. DPD Pickup integrates with the checkout function. After checkout, consumers can change to DPD Pickup if they choose. DPD Pickup points can also be used for customer returns.
They add a returns label and bring it to their most convenient pickup point. The customer receives a notification when the parcel is returned. DPD offers a wide variety of services for online, or e-commerce, retailers. Generally, DPD is a better fit for larger consignments or higher value items.
The service offers the same great technology as DPD, but focused on local services. DPD Local has 2, well-placed depots nationwide. VAT for items up to 5kg in weight. This price applies for all parcels up to 10kg and 0. If you need to ship to Europe, or globally, on a regular basis, other DPD services may be more suitable. DPD Classic is one of the fastest, most reliable delivery services in Europe. Delivery Schedule Information on our closure dates.
Technology We are constantly investing in technology to provide your customers with the best possible delivery experience.
Press Centre Designed for journalists, our Press Centre contains all of our key news stories. Send a parcel now Whether you need to ship a parcel within the UK or abroad, reliably and easily, DPD Local Online can offer you a wide range of parcel delivery services that will meet your requirements.
Service Updates View the latest service updates here. By sharing expertise, we're making it convenient and brilliantly simple to send and receive parcels, no matter where our customers are. Our new look Our new look signals the coming together of our international network.
Our red cube, like us, is smart and uncomplicated. We're the only major delivery company straightforward enough to use a parcel as our inspiration. Simple, bold but full of heart. It shows we care about our customers, as well as the parcels we deliver. We're changing over time, so you might see two versions of our vans and uniforms over the next few months, and that's ok with us.
We'd like it to be our customer service that makes us stand out, not just the way we look. What makes us special Together, we are 46,, and proud of what we do. We deliver more than 3 million parcels a day to over countries worldwide. We may be the second largest parcel delivery network in Europe, but we're unlike any other.
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